Privacy policy
Last updated: 21 January, 2025
At Elara, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.
Information We Collect
We collect different types of information to provide and improve our services, including:
Personal Information: Name, email address, phone number, billing address, and other details you provide when making an inquiry or scheduling an appointment.
Payment Information: When you make a purchase, payment details are securely processed by our third-party payment providers.
Device & Usage Information: IP address, browser type, operating system, and other technical details collected through cookies and analytics tools.
Communication Data: Emails, messages, or calls between you and our team for customer support or order processing.
How We Use Your Information
We use your information to:
Process orders and appointments.
Provide personalized recommendations.
Enhance website functionality and improve user experience.
Communicate updates, promotions, or important service changes.
Ensure compliance with legal and security requirements.
Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
Service Providers: Third-party vendors who assist in order fulfillment, payment processing, and website analytics.
Legal Authorities: If required by law or to protect our rights and security.
Marketing & Advertising Partners: For promotional activities, only if you have given consent.
Data Security & Retention
We implement security measures to protect your personal information from unauthorized access. We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
Your Rights & Choices
You have the right to:
Access, update, or delete your personal data.
Opt-out of marketing communications at any time.
Restrict or object to certain data processing activities.
Request a copy of the personal data we hold about you.
Third-Party Links
Elara's website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected with a revised "Last Updated" date. We encourage you to review this page regularly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
Email: support@elara.framer.website
Phone: (800) 555‑0175
Thank you for trusting Elara with your privacy.